FAQs
Questions
Frequently Asked Questions
Everything you might want to know before, during and after your order.
Within India, orders are dispatched within 4–5 business days of confirmation. You will receive a tracking link and an estimated delivery date as soon as your parcel leaves us.
International orders usually arrive within 7–21 business days, depending on the destination and customs clearance. During festive periods deliveries can take a little longer.
Yes — we ship worldwide.
Please note that customs duties, taxes or import fees may apply depending on your country’s regulations, and those charges are payable by the recipient.
Our pieces are made to be worn, not stored away. They are nickel-free and lead-free to international standards, anti-allergic, and finished so they do not tarnish with normal wear.
To keep them at their best, keep them away from perfume and moisture, and store each piece in its own pouch.
Yes. Much of the collection is designed to be light enough to wear all day — to work, to dinner, or to a celebration — and finished to survive that.
Heavier bridal and occasion pieces are made for the moments they are meant for, and each product page says which is which.
Exchanges are accepted for damaged or incorrect items within 48 hours of delivery. Once verified, we offer a replacement or store credit.
Please record a complete unboxing video when your parcel arrives — it is what lets us verify a claim quickly. For hygiene reasons we cannot accept returns on worn or trialled jewellery.
A tracking link is emailed to you the moment your order ships.
You can also check at any time from the Track Order page using your order number and the email address you ordered with, or from your account if you have one.
Our pieces are hand-selected in limited quantities rather than mass produced, chosen for soft sparkle and timeless appeal rather than whatever is trending.
They are made to enhance rather than overpower — jewellery you connect with, not just wear.